Privacy Notice

This privacy notice explains how Welletre uses any personal information it collects about you.

What information does Welletre collect about you?

Welletre collects information about you when you engage with it for the delivery of its services.
This information will relate to your personal circumstances. It may also include special categories of personal data such as your employer, if this is necessary for the provision of Welletre’s services.
Welletre may also collect information when you voluntarily complete member surveys or provide
Information relating to usage of Welletre website is collected using cookies. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. Welletre will use the session cookies to: keeptrack of you whilst you use the service. Welletre will use the persistent cookies to: enable its website to recognise you when you use the Service.

Why does Welletre need to collect and use your personal data?

The primary legal basis that Welletre intends to use it for, is the processing of your data in order to complete the performance of its contract with you. The information that Welletre collects about you is essential for it to be able to carry out the services that you require from us effectively. Without collecting your personal data Welletre would also be unable to fulfil its obligations.
Where special category data is required, Welletre will obtain your explicit consent in order to collect and process this information.

How will Welletre use this information about you?

Welletre collects information about you in order to provide you with the services for which you engage with it for.

Who might Welletre share your information with?

If you agree, Welletre will pass on your personal information to its approved partners so that they may offer you their products and services.
Welletre will not share your information for marketing purposes with any companies outside of its the company, or approved partners.
In order to deliver these services to you effectively, Welletre may send your details to third parties such as those that Welletre engages for delivery of services.
Where third parties are involved in the processing of your data, Welletre will have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they will only act in accordance with Welletre’s written instructions.
Where it is necessary for your personal data to be forwarded to a third party, Welletre will use appropriate security measures to protect your personal data in transit.
Post – will be sent via special delivery.
Emails – either encrypted or with password protection.

How long does Welletre keep hold of your information?

In principle, your personal data should not be held for longer than is required under the terms of the contract for services with you. Welletre will not retain your personal data for longer than beyond the date of your death.
You have the right to request deletion of your personal data. Welletre will comply with this request.

How can I access the information that Welletre holds about me?

You have the right to request a copy of the information that Welletre holds about you. If you would like a copy of some, or all, of your personal information please email or write, using the contact details noted below.
When your personal data is processed by automated means, you have the right to ask Welletre to move your personal data to another organisation for their use.
Welletre has an obligation to ensure that your personal information is accurate and up to date.
Please ask us to correct or remove any information that you think is incorrect.


Welletre would like to send you information about its products and services and those of its partners which it feels may be of interest to you. If you have agreed to receive marketing information, you may opt out at a later date.
You have a right, at any time, to stop Welletre from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us by email or post.


Welletre uses cookies to track visitor use of the website and to compile statistical reports on website activity.
For further information visit
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases, some of Welletre’s website features may not function as a result.

What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:
Information Commissioner's Office
Wycliffe House
Water Lane
0303 123 1113 (local rate)

Changes Welletre’s privacy policy

Welletre keeps its privacy policy under regular review and it will inform you of any changes when they occur. This privacy policy was last updated on 21.05.2018.

How to contact us

Please contact Welletre. If you have any questions about Welletre’s privacy policy or information that it holds about you: by email at
Or write to Welletre at Grove Neighbourhood Centre, 7 Bradmore Park Rd, Hammersmith, London W6 0DT